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The Impact of Billing on Churn and Lifetime Value

One of the key differences between the transactional (one-time sale) world and the subscription world is the impact billing practices and systems have on your customers, and consequently your revenues....

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What Would You Do With More Time – Part 2

In our first post in this series, we started sharing some replies we received from our customers when we asked them what they liked best about Fusebill. When the reply was “the time it saves us” we...

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What’s on in October?

The days are getting shorter and the nights are getting chillier, it must be fall – the perfect time to start thinking about making those much needed changes to your billing system! If you’re looking...

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4 Invoicing Tricks For Getting Paid On Time By Your Clients

Image courtesy of hin255 / FreeDigitalPhotos.net Getting paid on time is essential if you want to run a successful business. Having to chase payments which are not coming in on time from your clients...

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The Psychology Of Auto-Billing Your Customers

“Image courtesy of Stuart Miles / FreeDigitalPhotos.net” Auto-billing or automatically invoicing your customers can have a significant effect on your business. Many businesses use this billing method...

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3 Security Questions Customers Will Ask About Your Monthly Service

“Image courtesy of cooldesign / FreeDigitalPhotos.net”. When customers are looking at your business they will be asking themselves several questions. Some of those questions will be about how your...

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5 Ways To Encourage Clients To Use Auto-Billing

Image courtesy of Boians Cho Joo Young at FreeDigitalPhotos.net Auto-billing is one of the best ways to ensure you are continuously receiving subscription fees from your clients. It allows you to cut...

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When Is It Okay To Set Customers Up On Auto-Renew?

Auto-renewing is an efficient way to collect funds owed to you from customers when they’re regularly using one of your subscription services. It is cost effective as it limits the amount of...

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Is Your Accounting Team Using Customer Churn For Forecasting?

Customer churn is an important metric for your accounting team to measure. Losing customers isn’t just damaging your revenue by a declining income; it can also cost your business money in real terms....

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Should You Offer Discounts For Long Term Agreements?

When it comes to subscription based business models, many question whether or not discounts should be offered to those committing to long term agreements. For some, it makes sense to offer a reward for...

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